Quality Assurance Agreement

(5 customer reviews)

$72.75

A contract that defines quality standards, testing, and compliance procedures for products or services between a supplier and client.

Description

A Quality Assurance Agreement (QAA) is a specialized contract between two business entities—typically a manufacturer or supplier and a client—that outlines the quality standards, testing procedures, and compliance requirements for products or services delivered. This agreement ensures that both parties are aligned on the expectations for quality and performance, especially in industries where consistency and regulatory compliance are critical.

The QAA defines metrics for product testing, inspection protocols, sampling methods, defect thresholds, documentation standards, and audit rights. It also includes responsibilities for corrective actions, notification of non-conformities, liability for defective products, and provisions for continuous improvement.

This agreement often accompanies a Manufacturing or Supply Agreement in industries like pharmaceuticals, automotive, aerospace, and electronics, where precision and adherence to safety regulations (such as ISO, GMP, or FDA standards) are essential.

For clients, the QAA provides confidence that they’ll receive compliant, reliable products that meet agreed standards. For suppliers or manufacturers, it clarifies quality expectations, avoids misinterpretations, and enables proactive quality control processes.

Ultimately, a Quality Assurance Agreement promotes operational transparency, reduces the risk of costly recalls or legal penalties, and fosters trust between business partners through a shared commitment to excellence.

5 reviews for Quality Assurance Agreement

  1. Idorenyin

    We’ve avoided major disputes thanks to this QA agreement. Everyone is aligned on quality benchmarks, timelines, and escalation procedures.

  2. Fidelis

    This agreement helped us set clear quality expectations with our supplier. It includes inspection protocols, defect tolerances, and corrective actions—exactly what we needed to maintain standards.

  3. Sambo

    I used this template when partnering with a new vendor. It gave us a professional framework to agree on deliverable quality, which built instant trust and accountability.

  4. Ozioma

    Extremely helpful for cross-border partnerships. The agreement clearly outlines testing responsibilities and documentation requirements, which keeps our audits stress-free.

  5. Lekan

    As someone who reviews contracts often, I was impressed by how thorough yet flexible this agreement is. It covers everything from acceptance criteria to dispute resolution without being overly complex.

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